SMS Policy

HiringDesk helps employers communicate with people about jobs they applied for or asked to hear about. The employer named in the message is responsible for the recruiting conversation. HiringDesk provides the technology and may identify Ava as the employer's AI recruiting assistant.

We send recruiting texts only when the person has given consent, including by submitting an application form with SMS consent, applying through an employer's HiringDesk careers page or widget, or texting a published job keyword to an intake number. Consent applies to the employer and hiring opportunity identified at the time. Consent to receive texts is not a condition of buying goods or services.

An employer that imports or enters a candidate is responsible for having a lawful basis and any consent required before asking HiringDesk to send a message. HiringDesk uses a confirmation step before sending links in outbound recruiting conversations.

Message frequency varies based on the hiring process and the person's replies. Messages may include an application confirmation, screening questions, a video-introduction request, interview scheduling, reminders and hiring updates. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Reply STOP to stop recruiting texts from that employer. We record the opt-out and will not send further recruiting messages for that workspace unless the person later provides a valid new opt-in where permitted by law. Reply HELP for help or email support@hiringdesk.ai. Other common opt-out words may also be honored.

We keep message, consent and opt-out records to deliver the service, protect applicants and document compliance. We do not sell mobile numbers or SMS consent information. Mobile information and consent are not shared with third parties for their own marketing.

Questions can be sent to support@hiringdesk.ai. Read the Privacy Policy for details about personal information and the Terms of Service for the rules that apply to using HiringDesk.